Overturf Motors
| |
|
| | Customer Service In General |    | 4 | | Prices (service, parts, vehicle)
| | 6 | | Quality of Work (repairs, finish, service) | | 4 | | Timeliness/Response (work done on time) | | 7 | | Knowledgeable (about a problem, new vehicle, etc)
| | 6 | | Likely To Recommend | | 5 | | Satisfaction | | 5 |
| | | | Over-all Avarage | | 5.3 |
|
|
Yellowbelly | 1/11/2005 12:39:37 PM | Reason for a visit: Service
|
| | Customer Service In General | | 5 | | Prices (service, parts, vehicle)
| | 7 | | Quality of Work (repairs, finish, service) | | 1 | | Timeliness/Response (work done on time) | | 5 | | Knowledgeable (about a problem, new vehicle, etc)
| | 4 | | Likely To Recommend | | 1 | | Satisfaction | | 1 |
|
| Performed work poorly and caused engine to blow. Now trying to get them to cover this mess. | GermanGrease | 4/27/2005 2:53:03 PM | Reason for a visit: Service
|
| | Customer Service In General | | 4 | | Prices (service, parts, vehicle)
| | 5 | | Quality of Work (repairs, finish, service) | | 8 | | Timeliness/Response (work done on time) | | 9 | | Knowledgeable (about a problem, new vehicle, etc)
| | 9 | | Likely To Recommend | | 9 | | Satisfaction | | 9 |
|
| Service dept. pretty much keeps banker's hours, but delivers as promised. Did not want to do unecessary repairs. |
|
