My husband and I have had an excellent experience with this dealership and this salesperson every time. The buying experience has been hassle free, we have been offered top dollar on our trade in's without all the gimmicks you find at many other dealers. We have always been treated very well. We trust this dealership and have enjoyed our experience doing business with them so much that we have purchased our last six vehicles from the same dealership and salesperson. We definately recommend seeing Didi Lazerus at Northtowne Volkswagen if you are in the market for a new or used vehicle in the Kansas City area.