| | Customer Service In General |    | 9 | | Prices (service, parts, vehicle)
| | 9 | | Quality of Work (repairs, finish, service) | | 9 | | Timeliness/Response (work done on time) | | 9 | | Knowledgeable (about a problem, new vehicle, etc)
| | 9 | | Likely To Recommend | | 10 | | Satisfaction | | 10 |
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| Employees dealt with: Jerry Yerves, Kevin Clancy I bought a lot of cars, a lot of BMW's over the years. I was always impressed with King's desire to build a fair deal without any tricks or surprises. I have now purchased two pre-owned BMW's from them in 18 months. No problems or games what-so-ever |
