| | Customer Service In General |    | 1 | | Prices (service, parts, vehicle)
| | 7 | | Quality of Work (repairs, finish, service) | | 2 | | Timeliness/Response (work done on time) | | 1 | | Knowledgeable (about a problem, new vehicle, etc)
| | 2 | | Likely To Recommend | | 1 | | Satisfaction | | 1 |
|
| Utterly messed up the delivery of a car, after placing a deposit and waiting weeks for it. Then, sold the car out from under us. General sales manager during two of several conversations with me, made inappropriate and offensive remarks. His involvement only aggravated the situation. |
